- What is an escape room?
It is a real life interactive game that will require your wits, curiosity and agility. Escape Room puzzles are not all that easy to solve, so come prepared for a moderate challenge. One head is good, but five heads are better. You will need communication and teamwork. It will be easier to find clues, apply deductive thinking to solve the puzzles, and ultimately think your way out of the room if you work together. You will need to stay calm, but remain active, purposeful and brave. You are going to exercise your mind here and play hard!
- Can I use my cell phone in the Escape Room?
Only fair play inside the Room. We do not allow cell phones and any other tools or electronic devices inside the Escape Room. If any such objects are used in the room, its owners will be sent-off immediately.
- What happens to latecomers?
If you come late, you will face a closed door. The game starts exactly as scheduled and as booked. Please come at least 30 minutes early. After the door is closed, nobody outside of the room can join. And remember, THERE ARE NO REFUNDS.
- Is this game suitable for children?
The answer is yes, but not if they are under 8. In our experience kids often can find solutions quicker than any of the grown-ups. Children and teenagers under 14 must be accompanied by at least 1 grown-up (1 adult for 4 children)
- Can a pregnant woman play?
Our main priority is the safety and well-being of our guests. We do not recommend this show for pregnant women. Participation entails various levels of physical and emotional stress, and may trigger an adrenaline rush. Tripping, stumbling, or falling may occur. If you have any concerns please, consult your physician prior to participation.
- Can a person with epilepsy play the game?
We cannot guarantee that a person with epilepsy will feel comfortable during the show. There are strobe/flashing lights in every Escape Room, and a buzzer that sounds like a school bell rings every five minutes. Other unexpected loud noises may occur over the course of the adrenaline-packed, hour-long adventure. If you have any concerns please, consult your physician prior to participation. Children with epilepsy definitely must be accompanied by grown-ups.
- Can a private Escape Room adventure be scheduled for my group?
Yes, you can book a private session for your group. In this case all 5 tickets must be purchased at once. If you want it for the time slot which is not available, just call us, and we’ll do our best to arrange it for you!
- Can I bring an extra person who wants to join at the last minute?
Please contact us regarding any last-minute changes. Give us a call! We’ll do our best to make you happy!
- If our group is fewer than 5 people, can we still play?
Yes, you can! While trying to survive in an Escape room you might be introduced to new friends, who will share the experience with you. Unite and conquer the Room together!
- What if I want only my friends/family to be in the room?
To have an absolutely private show you must purchase all five slots for a specific mission.
- If my group can’t make it to the reservation, what can I do?
Our Escape Rooms are very busy, so any cancellation will be very inconvenient. Please let us know at least 24 hours in advance. We will be happy to reschedule your show if you contact us at least 24 hours before the scheduled mission starts. Remember, all sales are final. THERE ARE NO REFUNDS.
- When can I visit the Escape Room?
We are open from 11:45AM to 11:00PM, seven days a week.
- Do i need to have a confirmation email or tickets with me?
You can call us to confirm your reservation and to check all the info about you and your teammates. Then just come to play and don`t worry about anything. Don`t have time to call? Then print out the confirmation email and tickets in advance. Come early and we will check everything on the spot.
- When should I arrive?
Please arrive 30 minutes before the booked game. We will be waiting for you at our front desk. 30 minutes is enough to use restroom, get answers to all kinds of questions, and get ready for the show.
- How long does the game last?
The Escape Room game itself is 60 minutes long. We expect you to check in at our front desk at least 30 minutes before your mission starts. Please allow for an additional 30 minutes following the game to let yourself decompress and unwind with your team. In total, you might be here for about 90 minutes.
- Do I need to wear any special clothes?
You can wear just anything that will let you move easily. Don`t forget that you come here for wild adventures and that you will be on a mission to escape!
- Can I take pictures?
Pictures can be taken only in reception are. No photography or recording of any type is allowed during the show so sorry, no selfies. This will you immerse fully into the experience. Let`s keep the mystery for those who play the Escape Room after you.